These Terms of Service (“Terms”) govern your access to and use of SkillFlow Hub, operated by The Prassas Group (“Prassas,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.
Effective date: July 2, 2026
By accessing or using SkillFlow Hub (the “Service”), you agree to be bound by these Terms and by our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. If you do not agree, do not use the Service.
You agree not to:
Courses and learning paths are hosted and delivered through our learning-experience provider, Reach360. When you enroll, we provision access and may sign you in to Reach360 through single sign-on. Availability of specific courses may change, and access is subject to the plan or purchase under which it was granted and to Reach360’s availability. We are not responsible for interruptions caused by third-party providers, though we will use reasonable efforts to restore access.
The Service, including its design, text, graphics, and software, and all course content, is owned by Prassas or its licensors and content providers and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the content you are entitled to, solely for your own (or your organization’s authorized users’) internal learning. All rights not expressly granted are reserved. Course content remains the property of its respective providers.
The Service and all content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that content will meet your requirements or produce any particular result. Educational content is provided for general informational purposes and is not professional advice.
To the fullest extent permitted by law, Prassas and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of the amount you paid us in the twelve (12) months before the event giving rise to the claim, or USD 100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You may stop using the Service and delete your account at any time from the Privacy & data page. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us or others. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.
We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we will provide notice as required. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the State of New Jersey, United States, without regard to its conflict-of-laws rules. Subject to the arbitration agreement below, you and The Prassas Group submit to the exclusive jurisdiction of the state and federal courts located in New Jersey.
Binding arbitration. Except for a claim that qualifies for small-claims court, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in New Jersey, or by phone or video where the rules allow, and judgment on the award may be entered in any court with jurisdiction. Either party may still ask a court for injunctive relief to protect its intellectual property or confidential information.
Class-action waiver. You and The Prassas Group agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If this waiver is held unenforceable, the arbitration agreement above will not apply to that claim, which will instead proceed in the New Jersey courts identified above.
Your right to opt out. You may opt out of this arbitration and class-action-waiver agreement within 30 days of first accepting these Terms by emailing info@prassasgroup.com with your name and a statement that you decline arbitration. Opting out won't affect any other part of these Terms.
Questions about these Terms? Contact us at info@prassasgroup.com.